Antivirus Configuration

Overview

JewelSuite Geomechanics loads a large number of files at startup, including native and .NET libraries, plug-ins, and geoscience datasets. When real-time antivirus (AV) scanning is active, each file is scanned as it is opened, which can significantly extend initialization time. Customers have reported startup times of around 100 seconds under strict scanning policies. With the configuration described below, the same workload typically launches in under 10 seconds. Application startup involves the most concentrated period of file loading and is where the most significant impact is typically observed. Other disk-intensive operations during an active session may also be affected, depending on the nature of the operation and the data being accessed.

For the rationale, scope, and guidance on applying this setting in other AV platforms, refer to the Antivirus Exclusions for JewelSuite Applications section of the JewelSuite 2026.1 System Administrator Guide.pdf. This section provides the application-specific information needed to configure the exclusion for JewelSuite Geomechanics.

Recommendation

Configure your AV solution to skip real-time (on-access) scanning of files opened by the JewelSuite Geomechanics process. This is commonly referred to as a process-opened file exclusion.

The default install path for JewelSuite Geomechanics is listed below. Note that this path may change if a custom installation location was selected.

C:\Program Files\Baker Hughes\JewelSuite Subsurface Modeling\2026.1\Subsurface Modeling\JewelSuite.exe

If your organization prefers a rule that is not tied to a specific version, you may use the executable filename alone:

JewelSuite.exe

Customer and IT Responsibility

Baker Hughes provides this recommendation to help achieve expected application performance. All antivirus configuration changes must be reviewed and approved by your organization's IT and information security teams. It is the responsibility of your organization to assess the security impact of any changes to endpoint protection settings.